At FeedOurPet.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services. By using FeedOurPet.com, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment details.

Non-Personal Information: We also collect non-personal information, including your IP address, browser type, and device information, to improve our website’s performance and your user experience.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and providing customer support.
  • Communication: We may use your contact information to send you order confirmations, shipping updates, and respond to your inquiries. With your consent, we may also send you promotional emails about new products, special offers, and other updates.
  • Improving Our Services: We analyze non-personal information to better understand how our website is used and to improve our services, content, and user experience.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting our business. These providers are required to protect your information and use it only for the services they provide to us.
  • Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or abuse.

Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred to the new owners as part of the business assets.

4. Cookies and Tracking Technologies

  • Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are stored on your device when you visit our site. They help us remember your preferences, track your shopping cart, and analyze site traffic.

Managing Cookies: You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

5. Security of Your Information

  • Data Protection: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

Payment Security: All payment transactions are processed through secure payment gateways and are not stored on our servers.

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6. Your Rights

  • Access and Correction: You have the right to access and update your personal information. You can review and make changes to your account information at any time by logging into your account on our website.
  • Opt-Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in the email or by contacting us directly. Please note that you may still receive non-promotional emails related to your orders or account.

Data Deletion: You may request the deletion of your personal information by contacting us at info@FeedOurPet.com. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children’s Privacy

FeedOurPet.com does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you are a parent or guardian and believe we have collected information about your child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@FeedOurPet.com

We are committed to addressing your concerns and ensuring that your privacy is protected.